BigChange is a well established name in job management software, used by a broad range of trade and field service businesses across the country for scheduling, quoting, invoicing and engineer tracking.
If you’re looking for a system built specifically around your trade rather than a broad, general platform, here’s what a custom job management system from Studio44 can offer.
Designed around your exact processes
Off the shelf platforms like BigChange are built to work across plumbing, electrical, HVAC, construction, cleaning and a wide range of other trades all at once, which means every business using it is fitting itself around a predefined workflow. A bespoke system works the other way round. We build around your job types, your team structure and your existing processes, so engineers, admins and managers work within screens and workflows designed specifically for how your business operates, and we can improve those processes as we go without disrupting how the business currently runs.
A competitive advantage your rivals can’t easily copy
Every trade business using BigChange has access to exactly the same functionality as every other business on the platform, including your competitors. A bespoke system gives you capabilities built specifically for how you work, which is far harder for a competitor to replicate than simply signing up for the same off the shelf tool you’re using.
Want this sorted for your business?
Tell us what is slowing your team down and we will tell you honestly whether bespoke or off the shelf is right.
Book a discovery callOnly paying for what you actually use
Most trade businesses only ever use a fraction of the functionality included in a large off the shelf platform while still paying for the full package. A bespoke system includes exactly what your business needs and nothing you don’t, which keeps both cost and day to day complexity down.
Integrates with the systems you already rely on
Trade businesses typically run several systems alongside job management, from accounting software through to telephony and vehicle tracking. We design bespoke platforms to integrate seamlessly with the tools you already use, whether that’s your accounting package, telephony system, vehicle tracking, inventory management or a customer facing portal, so information flows automatically rather than being re-entered by hand in multiple places. In many cases we can also replace some of these other systems, thereby further streamlining and consolidating your workflows.
Reporting built around the KPIs that matter to you
Rather than working around a standard set of reports, a bespoke system gives your management team exactly the metrics they need to run the business. That might include engineer productivity, first time fix rates, contract profitability, SLA performance, recurring revenue, or performance broken down by region, built as standard reporting rather than something you have to configure or export and calculate manually.
Compliance and paperwork built in
Trade businesses often have specific compliance requirements, whether that’s Gas Safe records, NICEIC certification, RAMS documentation or job sign off forms particular to your industry. We build this kind of paperwork directly into the job workflow itself, so it’s part of the process rather than managed separately.
Faster administration for your team
Because screens, forms and processes are designed specifically for each role, staff spend less time working around the limitations of a generic system. That tends to translate directly into faster admin, whether that’s engineers logging job completion on site or office staff processing invoices.
Lower cost over the long term
Many trade businesses end up spending significantly more over time on licence fees, add ons and implementation costs for an off the shelf platform than they would on a system built once, with ongoing hosting, support and maintenance rather than a per engineer or per vehicle subscription that climbs every time the team grows.
Migrating job history and customer data
If you’re moving from an existing platform, we take data migration seriously as part of any project, moving your job history, customer records and scheduling data across efficiently wherever we can so you’re not starting from scratch or facing an admin headache trying to reconstruct records manually.
So what should I do?
If you’d like to talk through what a system built specifically around your business could offer, we would love to have that conversation with you to guide you and see if ours is the most appropriate solution for you.
Studio44 have been developing bespoke job management systems and web applications for many years and have worked on many successful projects in that time. If you’re looking at a custom job management system for your trade business, get in touch, we’d love to talk through options with you and see if we can help.